Signing Workflow Skill
Purpose
Teach Claude the end-to-end e-signature process, when to suggest signing, and what constitutes a complete signing ceremony.
When to Suggest Signing
Claude should proactively suggest sending a document for signature when:
- •Contract finalization: The user has just finished reviewing or redlining a contract with the Legal plugin
- •Agreement completion: The user says "this looks good" or "let's finalize this" about a document
- •Approval workflows: The user mentions needing signatures for approvals, authorizations, or sign-offs
- •Onboarding documents: Employment agreements, NDAs, vendor agreements, client contracts
Phrasing examples:
- •"Would you like to send this for electronic signature?"
- •"This document is ready to sign. Should I send it to the parties?"
- •"I can route this for signatures if you'd like. Who needs to sign?"
Signing Order
Sequential Signing
Use when:
- •Hierarchical approvals (manager → director → VP)
- •Documents where one party's signature depends on another's review
- •Legal requirements for specific signing order
Behavior:
- •Signer 1 receives the link immediately
- •Signer 2 receives the link only after Signer 1 completes
- •Each signer sees all previous signatures when they sign
Parallel Signing
Use when:
- •Peer agreements (two companies entering a partnership)
- •NDAs between equals
- •Situations where no signer needs to wait for another
Behavior:
- •All signers receive links at the same time
- •Each can sign independently
- •Envelope completes when all have signed
Mixed Signing (Groups)
Use when:
- •Complex workflows (e.g., 3 executives sign in parallel, then CEO signs last)
- •Specify groups with the same order number
Behavior:
- •Group 1 signers get links immediately and can sign in parallel
- •Group 2 signers get links only after all Group 1 members complete
Complete Signing Ceremony
A signing ceremony is complete when:
- •✅ All required fields are filled
- •✅ All signers have signed
- •✅ The document is cryptographically sealed
- •✅ Certificate of Completion is generated
- •✅ Signers receive the completed document via email
What Claude should verify:
- •Envelope status is
completed - •All signers have
signedAttimestamps - •Sealed PDF is available for download
- •Audit trail shows all events (sent → viewed → signed → sealed)
Error Recovery
If a signer reports issues:
- •Can't access link: Check if token is expired, regenerate if needed
- •Wrong email: Use envelope correction to update signer email and resend
- •Need to add a signer: Use envelope correction to add signer
- •Need to cancel: Void the envelope
Claude should guide users through these recovery actions using the appropriate commands.
Verification Levels
SendSign supports different identity verification levels:
- •None: Just email verification (default)
- •Low: Email + SMS OTP
- •Medium: Email + SMS + phone verification
- •High: Government ID check (future: biometric verification)
Claude should suggest appropriate verification levels based on document sensitivity:
- •Standard NDAs, internal approvals: None or Low
- •Financial agreements, legal contracts: Medium or High
- •Regulated industries (finance, healthcare): High
Best Practices
- •Field placement: Use the field-placement skill to position fields intelligently
- •Message to signers: Always include a brief, clear message explaining what they're signing
- •Deadline: For time-sensitive documents, mention the expiry in the message
- •Follow-up: Suggest setting reminders if the envelope is pending for > 48 hours
- •Compliance: For legal documents, mention that the signature is legally binding and the audit trail provides evidence
Example Flow
User: "We've finalized the vendor agreement. Let's get it signed."
Claude:
- •Identifies the document (vendor-agreement.pdf)
- •Infers signers from the agreement (Acme Corp, Vendor Inc.)
- •Asks: "I'll send this to both parties for signature. Should they sign in a specific order, or can they sign at the same time?"
- •User: "They can sign at the same time."
- •Claude places signature and date fields on the signature page
- •Creates envelope with parallel signing order
- •Sends envelope
- •Responds: "✓ Sent for signature. Both parties will receive signing links now. I'll track progress and can send reminders if needed."